Refund policy

1. Return Eligibility

Products are eligible for return if:

• Returned within 20 days

• Unused and in original packaging

• Accompanied by proof of purchase

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2. Non-Returnable Items

The following items are not eligible for return:

• Personal care products

• Customized items

• Final sale items

• Gift cards

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3. Return Process

To initiate a return, email us at support@fomokart.in with:

• Order number

• Reason for return

• Product photos (if damaged)

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4. Refund Process

Once we receive and inspect the item, refunds will be processed within 2 working days. Refunds will be issued to the original payment method.

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5. Exchanges

We offer exchanges for defective or damaged products, subject to availability.

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6. Damaged or Defective Items

If your item arrives damaged, contact us within 1 day with photos for resolution.

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7. Return Shipping Costs

Return shipping costs are:

• Covered by us for damaged/defective products

• Paid by the customer for other returns (unless stated otherwise)